Refunds: There are no refunds for gift certificates, memberships or the Float Starter series. Floats can be gifted or transferred with the exception of the Float Starter series. Floats do not expire.
If you should arrive late for your scheduled appointment, please be advised that your float will be shortened to accommodate the new time schedule. If you are later than 15 minutes you may not be able to float depending on the sessions scheduled after you. You will be charged for the entirety of your float session.
If you call and cancel 24 hours before your scheduled float your money will be refunded or you can rebook your float session for another time. If you call to cancel inside of the 24 hour period your money will be refunded if we can fill your time slot with a client from our wait list. If we are unable to do so, you will be charged $35 (50% of the float session).